The costs involved in the purchase of a mass spectrometer are such that ensuring maximum uptime during the lifetime of the instrument is of critical importance.
MS Vision employs a team of senior engineers specialised in application and technical support for a large range of both past and current mass spectrometery systems. Our aim is to ensure maximum uptime through a combination of thorough preventive maintenance schedules together with rapid and expert intervention in the case of instrument breakdown.
MS Vision offers a selection of contract levels which cater for most requirements and budgets. However, our standard contract levels are not exhaustive and we are more than happy to provide tailor made contracts for any customer.
Standard Contract Levels 2011
For a copy of our 2009 customer satisfaction survey or for a list of our customers in your region, please use the request information form on this page.
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